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University Process Improvement

University Process Improvement

Project Scope:
Review current practices and administrative processes relating to Non-student AR Billing.  Review Banner's Third Party billing module as a solution to streamline, automate and eliminate manual processes.

PROPOSED TIMELINE: June - October 2018

"AS IS" Mapping (Current State)

"TO BE" Mapping (Future State)


Project Updates:
  • Project Status Update 
  • Project Outcomes 

Project Team:
  • , Tiger Copy & Graphics
  • , Food Vending
  • , Process Improvement
  • , Process Improvement - Project Manager
  • , Bursar
  • , Team Lead, Bursar
  • Michele Shouse, Parking & Transportation
  • , Bursar
  • , Bursar
  • , Bursar

Phone: 901.678.2213  |   E-mail: processimprovement@memphis.edu